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Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / STANDARDISATION AND STANDARDS

Course:STANDARDISATION AND STANDARDS/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12260Obavezan163+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites no
Aims The goal of the study is for students to master knowledge in the field of Standardization. Students should be able to recognize, apply and contribute to the affirmation of standards in application.
Learning outcomes After passing the exam in this subject, students will be able to: 1. Distinguish the basic concepts of standards and standardization, 2. Recognize the type and type of standards, 3. They understand the standards of the management system, 4. They prove the benefits of applying the standards, 6. They apply a process approach, 7. There is a difference between audit and self-assessment.
Lecturer / Teaching assistantProf. dr Zdravko Krivokapić
MethodologyClassical lecture of each chapter, discussions and explanations with students during the presentation; short oral tests of understanding and knowledge of parts of the material covered in the lectures; Demonstration of work on at least one demonstrative example; independent work on the preparation of a seminar paper
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lecturesStandards and standardization - introduction. Objectives and principles of standardization
I week exercisesStandards and standardization - introduction. Objectives and principles of standardization
II week lecturesOrganizations for standardization. Standards and technical regulations
II week exercises Organizations for standardization. Standards and technical regulations
III week lecturesGeneric standards. International standards. National standards
III week exercisesGeneric standards. International standards. National standards
IV week lecturesBasics of the European standardization system
IV week exercisesBasics of the European standardization system
V week lecturesStandards and standardization in Montenegro
V week exercisesStandards and standardization in Montenegro
VI week lecturesConsortia based standardization. Impact of these standards on the market
VI week exercisesConsortia based standardization. Impact of these standards on the market
VII week lectures1st colloquium
VII week exercises1st colloquium
VIII week lecturesDevelopment, acceptance and application of standards. Life cycle of standards
VIII week exercisesDevelopment, acceptance and application of standards. Life cycle of standards
IX week lecturesStandards in services. Division and characteristics
IX week exercisesStandards in services. Division and characteristics
X week lecturesBusiness performance management standards
X week exercisesBusiness performance management standards
XI week lecturesStandards in management. Management system standards
XI week exercisesStandards in management. Management system standards
XII week lecturesPersonnel standards
XII week exercisesPersonnel standards
XIII week lecturesStandards and user (product/service)
XIII week exercisesStandards and user (product/service)
XIV week lecturesStandards and technology transfer. The paradox of standardization and innovation
XIV week exercisesStandards and technology transfer. The paradox of standardization and innovation
XV week lectures2nd kolokvijum
XV week exercises2nd kolokvijum
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
3 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
3 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations attending lectures and exercises; preparation of a seminar paper
ConsultationsTuesday 13-15, Thursday 11-13
Literature[1] Krivokapić, Z. (2011). Sistem menadžmenta kvalitetom, Mašinski fakultet, Podgorica [2] Mijatović, I. (2014). Standardizacija, Fakultet organizacionih nauka, Beograd, McGrawHill, New York [3] Murphy, C.N., Yates, J.A. (2009), The International Organization for Standardization (ISO): global governance through voluntary consensus, Taylor & Francis [4] Hesser, W., Feilzer, A., De Vries, H. (2007). Standardization in Companies and Markets, Helmut Schmidt University Hamburg [5] MEST EN ISO 19011:2012 – Uputstva za izradu standarda
Examination methodsI and II colloquium 20 points each; Seminar paper 10 points; Final exam 50 points
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / PROBABILITY AND STATISTICS

Course:PROBABILITY AND STATISTICS/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12300Obavezan163+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites
Aims
Learning outcomes
Lecturer / Teaching assistant
Methodology
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lectures
I week exercises
II week lectures
II week exercises
III week lectures
III week exercises
IV week lectures
IV week exercises
V week lectures
V week exercises
VI week lectures
VI week exercises
VII week lectures
VII week exercises
VIII week lectures
VIII week exercises
IX week lectures
IX week exercises
X week lectures
X week exercises
XI week lectures
XI week exercises
XII week lectures
XII week exercises
XIII week lectures
XIII week exercises
XIV week lectures
XIV week exercises
XV week lectures
XV week exercises
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
3 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
3 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations
Consultations
Literature
Examination methods
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / BUSINESS OPERATIONS

Course:BUSINESS OPERATIONS/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12301Obavezan163+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites
Aims
Learning outcomes
Lecturer / Teaching assistant
Methodology
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lectures
I week exercises
II week lectures
II week exercises
III week lectures
III week exercises
IV week lectures
IV week exercises
V week lectures
V week exercises
VI week lectures
VI week exercises
VII week lectures
VII week exercises
VIII week lectures
VIII week exercises
IX week lectures
IX week exercises
X week lectures
X week exercises
XI week lectures
XI week exercises
XII week lectures
XII week exercises
XIII week lectures
XIII week exercises
XIV week lectures
XIV week exercises
XV week lectures
XV week exercises
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
3 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
3 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations
Consultations
Literature
Examination methods
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / PROCESS MANAGEMENT

Course:PROCESS MANAGEMENT/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12314Obavezan163+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites
Aims
Learning outcomes
Lecturer / Teaching assistant
Methodology
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lectures
I week exercises
II week lectures
II week exercises
III week lectures
III week exercises
IV week lectures
IV week exercises
V week lectures
V week exercises
VI week lectures
VI week exercises
VII week lectures
VII week exercises
VIII week lectures
VIII week exercises
IX week lectures
IX week exercises
X week lectures
X week exercises
XI week lectures
XI week exercises
XII week lectures
XII week exercises
XIII week lectures
XIII week exercises
XIV week lectures
XIV week exercises
XV week lectures
XV week exercises
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
3 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
3 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations
Consultations
Literature
Examination methods
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / QUALITY AND MANAGEMENT SYSTEM

Course:QUALITY AND MANAGEMENT SYSTEM/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12315Obavezan163+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites n/a
Aims The aim of the study is for students to master knowledge in the field of Quality and Management Systems. Students should be trained to understand, recognize and apply the concept and philosophy of quality and management systems.
Learning outcomes After passing the exam in this subject, students will be able to: 1. They differ in the basic dimensions and concepts of quality, 2. They interpret the trilogy of qualities, 3. They understand the standards of the management system, 4. They interpret the PDCA cycle of management system standards, 4. They apply a systemic way of thinking, 6. Applies risk-oriented thinking.
Lecturer / Teaching assistantAleksandar Vujovic
MethodologyClassic lecture of each chapter, discussions and explanations with students during the presentation; short oral tests of understanding and knowledge of parts of the material covered in the lectures; Demonstration of work on at least one demonstrative example; independent work on the preparation of a seminar paper
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lecturesHistory of quality
I week exercisesHistory of quality
II week lecturesPhilosophy of quality
II week exercises Philosophy of quality
III week lecturesCriteria for defining the quality of products and services
III week exercisesCriteria for defining the quality of products and services
IV week lecturesTrilogy of quality
IV week exercisesTrilogy of quality
V week lecturesSystems and a systemic approach to thinking
V week exercisesSystems and a systemic approach to thinking
VI week lecturesMeasurement and sampling
VI week exercisesMeasurement and sampling
VII week lecturesI test
VII week exercisesI test
VIII week lecturesThe structure of management system standards
VIII week exercisesThe structure of management system standards
IX week lecturesPDCA cycle of management system standards
IX week exercisesPDCA cycle of management system standards
X week lecturesQuality management system
X week exercisesQuality management system
XI week lecturesEnvironmental protection management system
XI week exercisesEnvironmental protection management system
XII week lecturesInformation security management system
XII week exercisesInformation security management system
XIII week lecturesRisk-oriented thinking
XIII week exercisesRisk-oriented thinking
XIV week lecturesManagement system certification
XIV week exercisesManagement system certification
XV week lecturesTest II
XV week exercisesTest II
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
3 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
3 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations Attendance at lectures and exercises; preparation of a seminar paper
ConsultationsEvery working day in office 419
Literature[1] Krivokapić, Z. (2011). Sistem menadžmenta kvalitetom, Mašinski fakultet, Podgorica [2] Juran, J., Feo, J. (2010). Jurans Quality Handbook, McGrawHill, New York [3] Arsovski, S. (2016). Nauka o kvalitetu, Fakultet inženjerskih nauka, Kragujevac [4] Masing, W. (2014). Handbuch Qualitaetsmanagement, Carl Hanser Verlag, Muenchen [5] MEST ISO 9001:2016 – Sistem menadžmenta kvalitetom [6] MEST ISO 14001:2016 – Sistem upravljanja zaštitom životne sredine [7] ISO/IEC 27001 – Information security management
Examination methodsI and II test 20 points each; seminar paper 10 points; final exam 50 points A passing grade is obtained if at least 50 points are accumulated cumulatively
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / QUALITY MENAGMENT

Course:QUALITY MENAGMENT/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12227Izborni262+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites no
Aims The aim is for students to master the knowledge in the field of quality management. Students should be able to independently interpret the requirements of the Quality Management System standard and be able to apply it in specific conditions.
Learning outcomes After passing the exam in this subject, students will be able to: 1. Distinguish the basic concepts and development of quality science. 2. Recognizes and defines the approaches of quality gurus. 3. Understands the standards of the quality management system and their principles. 4. Interprets the requirements of the ISO 9001 standard. 6. Applies the process approach. 7. Distinguish between audit and self-assessment.
Lecturer / Teaching assistantProf. dr Zdravko Krivokapić
MethodologyLectures, exercises, seminar work, colloquiums
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lecturesThe science of quality. Basic terms and definitions.
I week exercisesThe science of quality. Basic terms and definitions.
II week lecturesQuality gurus and their main contributions to quality.
II week exercises Quality gurus and their main contributions to quality.
III week lecturesDevelopment of quality management.
III week exercisesDevelopment of quality management.
IV week lecturesStandards in the field of quality management.
IV week exercisesStandards in the field of quality management.
V week lecturesSignificance and role of Annex SL.
V week exercisesSignificance and role of Annex SL.
VI week lecturesQuality management system. Principles.
VI week exercisesQuality management system. Principles.
VII week lectures1st colloquium
VII week exercises1st colloquium
VIII week lecturesStructure of quality management system standards.
VIII week exercisesStructure of quality management system standards.
IX week lecturesInterpretation of the requirements of the standard - Part I.
IX week exercisesInterpretation of the requirements of the standard - Part I.
X week lecturesRisk-oriented thinking.
X week exercisesRisk-oriented thinking.
XI week lecturesProcess approach and its role.
XI week exercisesProcess approach and its role.
XII week lecturesInterpretation of the requirements of the standard - Part II.
XII week exercisesInterpretation of the requirements of the standard - Part II.
XIII week lecturesSystem certification. Verification. Verification methods.
XIII week exercisesSystem certification. Verification. Verification methods.
XIV week lecturesSelf-assessment.
XIV week exercisesSelf-assessment.
XV week lectures2nd colloquium
XV week exercises2nd colloquium
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
2 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
4 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations Attendance to lectures and exercises. Preparation of a seminar paper.
ConsultationsTuesday 13-15, Thursday 11-13
Literature[1] Krivokapić, Z. (2011). Sistem menadžmenta kvalitetom, Mašinski fakultet, Podgorica [2] Pyzdek T., Keller P. (2013). The Handbook for Quality Management, McGrawHill, New York [3] Arsovski S. (2016). Nauka o kvalitetu, fakultet inženjerskih nauka, Kragujevac [4] MEST ISO 9001:2016 – Sistem mendažmenta kvalitetom [5] MESTEN ISO 19011:2012 - Uputstva za provjeravanje sistema menadžmenta
Examination methods1st and 2nd colloquium 20 points each. Seminar paper 10 points.
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / TECHONOLOGY AND INNOVATION

Course:TECHONOLOGY AND INNOVATION/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12278Izborni262+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites n/a
Aims Acquaintance of students with technology and development management as well as innovation management processes in the company
Learning outcomes After completing the course, students will be able to: • interpret the functional areas of technology management and development in the company. • design and manage all stages of innovation processes and the innovation portfolio. • implement innovation strategies in organizations, in order to distinguish sources of competitive advantage for the evaluation and selection of R&D proposals.
Lecturer / Teaching assistantSasa Vujosevic
MethodologyClassic lecture of each chapter, discussions and explanations with students during the presentation; short oral tests of understanding and knowledge of parts of the material covered in the lectures; Independent work on the preparation of a seminar paper
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lecturesThe term and definition of technology, the significance of technology for the development of society
I week exercisesThe term and definition of technology, the significance of technology for the development of society
II week lecturesScience and research as a factor in the development of technology
II week exercises Science and research as a factor in the development of technology
III week lecturesComponents of technology
III week exercisesComponents of technology
IV week lecturesTechnology management
IV week exercisesTechnology management
V week lecturesTechnological development strategy, technology and competitive advantage
V week exercisesTechnological development strategy, technology and competitive advantage
VI week lecturesInternal and external sources of technology
VI week exercisesInternal and external sources of technology
VII week lecturesI test
VII week exercisesI test
VIII week lecturesConcept and definition of innovation and innovativeness, typology of innovations
VIII week exercisesConcept and definition of innovation and innovativeness, typology of innovations
IX week lecturesInnovation process
IX week exercisesInnovation process
X week lecturesSources of innovation
X week exercisesSources of innovation
XI week lecturesInnovation strategy
XI week exercisesInnovation strategy
XII week lecturesIntellectual property in innovation management
XII week exercisesIntellectual property in innovation management
XIII week lecturesMethods of supporting innovation management
XIII week exercisesMethods of supporting innovation management
XIV week lecturesInnovation project risk
XIV week exercisesInnovation project risk
XV week lecturesII test
XV week exercisesII test
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
2 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
4 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations Students are required to attend classes
ConsultationsIn the defined terms of consultation
LiteratureUniversità Bocconi, http://didattica.unibocconi.eu/ts/tsn_anteprima2006.php?cod_ins=20455&anno=2016&IdPag=5936 MIT, Sloan School of Management http://ocw.mit.edu/courses/sloan-school-of-management/15-351-managing-innovation-and-entrepreneurship-spring-2008/syllabus/ FON, Beograd http://www.inov.fon.rs/menadzmentInovacija.html
Examination methodsThe exam is passed if the student scores at least 50 points.
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / SUSTAINABLE DEVELOPMENT AND THE EVIRONMENT

Course:SUSTAINABLE DEVELOPMENT AND THE EVIRONMENT/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12316Obavezan262+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites
Aims
Learning outcomes
Lecturer / Teaching assistant
Methodology
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lectures
I week exercises
II week lectures
II week exercises
III week lectures
III week exercises
IV week lectures
IV week exercises
V week lectures
V week exercises
VI week lectures
VI week exercises
VII week lectures
VII week exercises
VIII week lectures
VIII week exercises
IX week lectures
IX week exercises
X week lectures
X week exercises
XI week lectures
XI week exercises
XII week lectures
XII week exercises
XIII week lectures
XIII week exercises
XIV week lectures
XIV week exercises
XV week lectures
XV week exercises
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
2 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
4 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations
Consultations
Literature
Examination methods
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / RISK MANAGEMENT

Course:RISK MANAGEMENT/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12317Obavezan263+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites NO prerequisites
Aims The aim of the study is for students to master knowledge in the field of risk management. Students should enable them to recognize, analyze, assess risk in accordance with standards.
Learning outcomes After passing the exam , students will be able to: 1. Differentiate basic terms of risk management, 2. They recognize the type and type of risk, 3. They understand the standards of risk management, 4. Analyze and evaluate risk, 6. Apply risk techniques and methods, 7. Apply risk management in management systems.
Lecturer / Teaching assistantProf. dr Jelena Šaković Jovanović
MethodologyClassical lecture of each chapter, discussions and explanations with students during the presentation; short oral tests of understanding and knowledge of parts of the material covered in the lectures; demonstration of work on at least one demonstrative example, independent work on the preparation of a seminar paper
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lecturesRisk - basic terms
I week exercisesRisk - basic terms
II week lecturesTypes of risk
II week exercises Types of risk
III week lecturesBasics of risk management
III week exercisesBasics of risk management
IV week lecturesBasics of the European standardization system
IV week exercisesBasics of the European standardization system
V week lecturesStandards for risk management
V week exercisesStandards for risk management
VI week lecturesISO 31000 standard
VI week exercisesISO 31000 standard
VII week lecturesPreparation for the I test
VII week exercisesI test
VIII week lecturesPrinciples of risk management system
VIII week exercisesPrinciples of risk management system
IX week lecturesRisk management process
IX week exercisesRisk management process
X week lecturesTechniques and methods of risk management
X week exercisesTechniques and methods of risk management
XI week lecturesRisk treatment
XI week exercisesRisk treatment
XII week lecturesApplication of risk management in the quality management system
XII week exercisesApplication of risk management in process of implementation Quality Management System (ISO 9001)
XIII week lecturesApplication of risk management in process of implementation Environmental Management System (ISO 14001)
XIII week exercisesApplication of risk management in process of implementation Environmental Management System (ISO 14001)
XIV week lecturesApplication of risk management in process of implementation Information Security Management System (ISO 27001)
XIV week exercisesApplication of risk management in process of implementation Information Security Management System (ISO 27001)
XV week lecturesPreparation for the II test
XV week exercisesII test
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
3 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
3 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations Attendance at lectures and exercises; preparation of a seminar paper
ConsultationsTuesday and Thursday 10 - 12
Literature[1] Flaus, M.J. (2013). Risk Analysis, ISTE, London [2] Eheeler, E. (2011). Security Risk management, Elsevier, Amsterdarm [3] Hardy, K. (2015). Enterprise Risk Management, Jossey-Bas, San Francisco [4] ISO 31000 Risk management [5] ISO 31010 Risk management – Risk assessment techniques
Examination methodsI and II test 20 points each; Seminar paper 10 points; Final exam 50 points. A passing grade is obtained if at least 50 are accumulated cumulatively points
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / BUSINESS DECISION MAKING

Course:BUSINESS DECISION MAKING/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12318Obavezan263+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites
Aims
Learning outcomes
Lecturer / Teaching assistant
Methodology
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lectures
I week exercises
II week lectures
II week exercises
III week lectures
III week exercises
IV week lectures
IV week exercises
V week lectures
V week exercises
VI week lectures
VI week exercises
VII week lectures
VII week exercises
VIII week lectures
VIII week exercises
IX week lectures
IX week exercises
X week lectures
X week exercises
XI week lectures
XI week exercises
XII week lectures
XII week exercises
XIII week lectures
XIII week exercises
XIV week lectures
XIV week exercises
XV week lectures
XV week exercises
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
3 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
3 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations
Consultations
Literature
Examination methods
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / CONSUMER SATISFACTION

Course:CONSUMER SATISFACTION/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12319Obavezan263+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites
Aims
Learning outcomes
Lecturer / Teaching assistant
Methodology
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lectures
I week exercises
II week lectures
II week exercises
III week lectures
III week exercises
IV week lectures
IV week exercises
V week lectures
V week exercises
VI week lectures
VI week exercises
VII week lectures
VII week exercises
VIII week lectures
VIII week exercises
IX week lectures
IX week exercises
X week lectures
X week exercises
XI week lectures
XI week exercises
XII week lectures
XII week exercises
XIII week lectures
XIII week exercises
XIV week lectures
XIV week exercises
XV week lectures
XV week exercises
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
3 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
3 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations
Consultations
Literature
Examination methods
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / TOURISM PROJECT MANAGEMENT

Course:TOURISM PROJECT MANAGEMENT/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12324Izborni362+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites
Aims
Learning outcomes
Lecturer / Teaching assistant
Methodology
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lectures
I week exercises
II week lectures
II week exercises
III week lectures
III week exercises
IV week lectures
IV week exercises
V week lectures
V week exercises
VI week lectures
VI week exercises
VII week lectures
VII week exercises
VIII week lectures
VIII week exercises
IX week lectures
IX week exercises
X week lectures
X week exercises
XI week lectures
XI week exercises
XII week lectures
XII week exercises
XIII week lectures
XIII week exercises
XIV week lectures
XIV week exercises
XV week lectures
XV week exercises
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
2 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
4 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations
Consultations
Literature
Examination methods
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / BRAND MANAGEMENT

Course:BRAND MANAGEMENT/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12325Izborni362+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites
Aims
Learning outcomes
Lecturer / Teaching assistant
Methodology
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lectures
I week exercises
II week lectures
II week exercises
III week lectures
III week exercises
IV week lectures
IV week exercises
V week lectures
V week exercises
VI week lectures
VI week exercises
VII week lectures
VII week exercises
VIII week lectures
VIII week exercises
IX week lectures
IX week exercises
X week lectures
X week exercises
XI week lectures
XI week exercises
XII week lectures
XII week exercises
XIII week lectures
XIII week exercises
XIV week lectures
XIV week exercises
XV week lectures
XV week exercises
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
2 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
4 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations
Consultations
Literature
Examination methods
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / LEADERSHIP

Course:LEADERSHIP/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12320Obavezan363+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites no
Aims To familiarize students with the philosophy of leadership and the role of leaders and leadership in business management.
Learning outcomes After attending classes and passing the exam, the student will: • understand "philosophies", ie. sources of leadership power, theoretical models and leadership styles. • develop the ability to discern which leadership style can be effective in a given situation. • master general and special competencies, knowledge and leadership skills. • master specific competencies through the processing of case studies and group discussions.
Lecturer / Teaching assistantProf. dr Zdravko Krivokapić
MethodologyLectures, processing of case studies and discussion
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lecturesApproach to the function of leadership in organizations
I week exercisesApproach to the function of leadership in organizations
II week lecturesLeadership as a process
II week exercises Leadership as a process
III week lecturesLeadership, power and management
III week exercisesLeadership, power and management
IV week lectures"Philosophys" of leadership - generators of leadership
IV week exercises"Philosophys" of leadership - generators of leadership
V week lecturesEthical leadership
V week exercisesEthical leadership
VI week lecturesTheoretical models of leadership (character traits, behavioral, situational and contingent models)
VI week exercisesTheoretical models of leadership (character traits, behavioral, situational and contingent models)
VII week lecturesLeader-Member Exchange Model (LMX)
VII week exercisesLeader-Member Exchange Model (LMX)
VIII week lecturesLeadership styles - ways of behavior of leaders
VIII week exercisesLeadership styles - ways of behavior of leaders
IX week lecturesTransactional, transformational and charismatic leadership
IX week exercisesTransactional, transformational and charismatic leadership
X week lecturesPost - modern approach to leadership (social constructivism and leadership)
X week exercisesPost - modern approach to leadership (social constructivism and leadership)
XI week lecturesFunctions of strategic leadership
XI week exercisesFunctions of strategic leadership
XII week lecturesStrategic thinking, development of the organizations vision and capabilities
XII week exercisesStrategic thinking, development of the organizations vision and capabilities
XIII week lecturesEthical and innovative culture of the organization
XIII week exercisesEthical and innovative culture of the organization
XIV week lecturesEffective communication and conflict resolution
XIV week exercisesEffective communication and conflict resolution
XV week lecturesMotivation, team building and human resource development
XV week exercisesMotivation, team building and human resource development
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
3 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
3 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations Students are required to attend classes
ConsultationsTuesday 13-15, Thursday 11-13
LiteraturePeter G. Northouse: Liderstvo – teorija i praksa, DATASTATUS, Beograd, 2008
Examination methodsThe exam is passed if the student scores at least 50 points. The grade is formed by adding up the points of participation in classes, case study processing and the final exam.
Special remarks
CommentAt the Faculties in the region, leadership was studied within the subject: Strategic Management. Through the reform of study programs, leadership is positioned as a special subject in different variations. Examples: 1. Faculty of Economics - Belgrade; Subject: Leadership and ethics; http://www.ekof.bg.ac.rs/leadership-and-ethics/ 2. The University of Nottingham; subject: Strategy and Leadership;
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / QUALITY METHODS AND TECHNIQUES

Course:QUALITY METHODS AND TECHNIQUES/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12321Obavezan363+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites no
Aims The goal of studying this course is for students to master knowledge and skills in the application of methods and techniques for improving quality.
Learning outcomes After passing the exam in this subject, students will be able to: • They understand the importance of applying quality methods and techniques • Apply quality techniques to non-numeric data • Apply quality techniques to numerical data • Apply quality improvement methods • They use software tools to apply quality methods and techniques
Lecturer / Teaching assistantProf. dr Zdravko Krivokapić
MethodologyLecture, each chapter, discussions and explanations with students during the presentation. Exercises with concrete examples. Constant consultations during the preparation of the seminar paper.
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lecturesConstant improvements
I week exercisesConstant improvements
II week lecturesQuality improvement in accordance with the QMS
II week exercises Quality improvement in accordance with the QMS
III week lecturesQuality methods and techniques. Division
III week exercisesQuality methods and techniques. Division
IV week lecturesTools for non-numeric data. Monitoring the results of quality improvement
IV week exercisesTools for non-numeric data. Monitoring the results of quality improvement
V week lecturesTools for numerical data. Monitoring the results of quality improvement
V week exercisesTools for numerical data. Monitoring the results of quality improvement
VI week lecturesBasic quality tools
VI week exercisesBasic quality tools
VII week lecturesColloquium I
VII week exercisesColloquium I
VIII week lecturesSPC method
VIII week exercisesSPC method
IX week lecturesQFD method
IX week exercisesQFD method
X week lecturesFMEA method
X week exercisesFMEA method
XI week lecturesDoE - Design of Experiment
XI week exercisesDoE - Design of Experiment
XII week lecturesBenchmarking
XII week exercisesBenchmarking
XIII week lecturesSix sigma
XIII week exercisesSix sigma
XIV week lecturesSoftware tools for applying quality methods and techniques
XIV week exercisesSoftware tools for applying quality methods and techniques
XV week lecturesColloquium II
XV week exercisesColloquium II
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
3 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
3 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations Students are required to attend classes and take colloquiums
ConsultationsTuesday 13-15, Thursday 11-13
LiteratureZ. Krivokapić, Sistem menadžmenta kvalitetom, Mašinski fakultet Podgorica, 2011 Geoff Vorley and Fred Tickle, Quality management - tools and techniques, ISBN 1 904302 19 X, Quality Management & Training (Publications), Limited, 2007
Examination methods2 colloquiums of 25 points each. Final exam - 50 points
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / BUSINESS EXCELLENCE

Course:BUSINESS EXCELLENCE/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12322Obavezan363+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites n/a
Aims The goal of the study is for students to master knowledge in the field of business excellence. Students should be trained to apply business excellence criteria and self-assessment.
Learning outcomes After passing the exam in this subject, students will be able to: 1. They distinguish the basic terms of business excellence, 2. They recognize models of business excellence, 3. They understand the criteria of the European model of business excellence, 4. They apply RADAR, 6. They apply self-assessment.
Lecturer / Teaching assistantAleksandar Vujovic
MethodologyClassic lecture of each chapter, discussions and explanations with students during the presentation; short oral tests of understanding and knowledge of parts of the material covered in the lectures; demonstrative work on the example of the European model of business excellence; independent work on the preparation of a seminar paper
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lecturesBusiness Excellence (BE) - Basic Concepts
I week exercisesBusiness Excellence (BE) - Basic Concepts
II week lecturesModels of business excellence
II week exercises Models of business excellence
III week lecturesAmerican model – Malcom Baldridge
III week exercisesAmerican model – Malcom Baldridge
IV week lecturesJapanese model DEMINIG
IV week exercisesJapanese model DEMINIG
V week lecturesEuropean Business Excellence Model (EFQM)
V week exercisesEuropean Business Excellence Model (EFQM)
VI week lecturesDevelopment of the European BE model
VI week exercisesDevelopment of the European BE model
VII week lecturesI TEST
VII week exercisesI TEST
VIII week lecturesCriteria of the European model
VIII week exercisesCriteria of the European model
IX week lecturesBasic characteristics of the EFQM criteria - requirements
IX week exercisesBasic characteristics of the EFQM criteria - requirements
X week lecturesBasic characteristics of the EFQM criteria - results
X week exercisesBasic characteristics of the EFQM criteria - results
XI week lecturesLearning, creativity and innovation
XI week exercisesLearning, creativity and innovation
XII week lecturesRADAR – EFQM management tool
XII week exercisesRADAR – EFQM management tool
XIII week lecturesSelf-assessment – EFQM
XIII week exercisesSelf-assessment – EFQM
XIV week lecturesApplication of EFQM self-assessment
XIV week exercisesApplication of EFQM self-assessment
XV week lecturesII TEST
XV week exercisesII TEST
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
3 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
3 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations Attendance at lectures and exercises; preparation of a seminar paper
ConsultationsEvery working day in office 419
Literature[1] Porter, L.J. and Tanner, S.J. (2011). Assessing Business Excellence, Taylor & Francis [2] Radhi, M., Diers, S. (2012). Excellence in Sevice and Administration, Carl Hanser Verlag, Muenchen [3] Oakland, J. (2014). Total Quality management and Operational Excellence, Routledge, London [4] EFQM Excellence Model 2013 (2013), EFQM, iBook, Brussels
Examination methodsI and II colloquium 20 points each; Seminar paper 10 points; Final exam 50 points A passing grade is obtained if at least 50 points are accumulated cumulatively
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points

Faculty of Mechanical Engineering / QUALITY AND STANDARDISATION / EVALUATING PROCESS PERFORMANCE

Course:EVALUATING PROCESS PERFORMANCE/
Course IDCourse statusSemesterECTS creditsLessons (Lessons+Exercises+Laboratory)
12323Obavezan363+2+0
ProgramsQUALITY AND STANDARDISATION
Prerequisites
Aims The goal of studying this course is for students to master the knowledge and skills in the application of the appropriate ones modern approaches to measuring and improving the performance of business processes for the purpose of management organization.
Learning outcomes After passing the exam , students will be able to: • collect information about process performance in real conditions • analyzes the initial state from the aspect of efficiency and effectiveness of the process in real conditions • assesses the risk for the fulfillment of set goals • proposes solutions for improving the performance of business processes • manages the organization from the aspect of monitoring process performance • applies MCDM methods in order to manage the organization
Lecturer / Teaching assistantprof. dr Jelena Šaković Jovanović
MethodologyLecture, each chapter, discussions and explanations with students during the presentation. Exercises with concrete examples. Constant consultations
Plan and program of work
Preparing weekPreparation and registration of the semester
I week lecturesProcesses. Process network
I week exercisesProcesses. Process network
II week lecturesIdentification of process performance
II week exercises Identification of process performance
III week lecturesProcess performance indicators
III week exercisesProcess performance indicators
IV week lecturesMeasuring and monitoring process performance
IV week exercisesMeasuring and monitoring process performance
V week lecturesSoftware tools for measuring and monitoring process performance
V week exercisesSoftware tools for measuring and monitoring process performance
VI week lecturesProcess objectives. Risk assessment and analysis.
VI week exercisesProcess objectives. Risk assessment and analysis.
VII week lecturesPreparation for the I test
VII week exercisesI test
VIII week lecturesMulti-criteria decision making (MCDM) methods
VIII week exercisesAHP method
IX week lecturesSoftware tools for the most frequently used MCDM methods
IX week exercisesAHP method and Expert Choice software program
X week lecturesApplication of artificial intelligence in process performance evaluation
X week exercisesApplication of artificial intelligence in process performance evaluation
XI week lecturesProcess management based on process performance
XI week exercisesProcess management based on process performance
XII week lecturesProcess network management
XII week exercisesProcess network management
XIII week lecturesStrategic performance management systems
XIII week exercisesStrategic performance management systems
XIV week lecturesCase studies
XIV week exercisesCase studies
XV week lecturesPreparation for the II test
XV week exercisesII test
Student workload
Per weekPer semester
6 credits x 40/30=8 hours and 0 minuts
3 sat(a) theoretical classes
0 sat(a) practical classes
2 excercises
3 hour(s) i 0 minuts
of independent work, including consultations
Classes and final exam:
8 hour(s) i 0 minuts x 16 =128 hour(s) i 0 minuts
Necessary preparation before the beginning of the semester (administration, registration, certification):
8 hour(s) i 0 minuts x 2 =16 hour(s) i 0 minuts
Total workload for the subject:
6 x 30=180 hour(s)
Additional work for exam preparation in the preparing exam period, including taking the remedial exam from 0 to 30 hours (remaining time from the first two items to the total load for the item)
36 hour(s) i 0 minuts
Workload structure: 128 hour(s) i 0 minuts (cources), 16 hour(s) i 0 minuts (preparation), 36 hour(s) i 0 minuts (additional work)
Student obligations Students are required to attend classes and take colloquiums.
Consultations
LiteratureJelena Jovanović, Zdravko Krivokapić, Mirko Soković, Aleksandar Vujović, Sabrija Ramović, “Sistem strateškog menadžmenta Balanced scorecard“, SaTCIP, Vrnjačka Banja, 2011, ISBN 978-86-6075-029-9. Aleksandar Vujović, Milan Perović, Zdravko Krivokapić, Jelena Jovanović, “Industrijski inženjering”, Univerzitet Crne Gore, Mašinski fakultet Podgorica, 2014, ISBN 978-9940-527-38-9. Kaplan R, Norton D, "The Balanced Scorecard – Translating strategy into action", Harvard Business School press, Boston, Massachusetts, 1996 Aubrey C. Daniels, Jon S.Bailey, Performance Management, Changing behavior that drives organiyational effectiveness, Daniels&Bailey, 2014
Examination methodsTests - 25 points each. Final exam - 50 points. A passing grade is obtained if at least 50 points are accumulated cumulatively
Special remarks
Comment
Grade:FEDCBA
Number of pointsless than 50 pointsgreater than or equal to 50 points and less than 60 pointsgreater than or equal to 60 points and less than 70 pointsgreater than or equal to 70 points and less than 80 pointsgreater than or equal to 80 points and less than 90 pointsgreater than or equal to 90 points
//