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UPRAVLJANJE KVALITETOM U TURIZMU


Semester: 4
ECTS: 7
Status: Obavezan
Lessons: 3+2+0
Double: Ne
ECTS catalogue
Learning outcomes:

Identify concepts of quality management and improvement. Develop an understanding of the role of technology, managers, employees, and customers in developing a quality-based workplace. Develop abilities to apply tools and techniques of Total Quality Improvement

Teaching staff

Name Lectures Exercises Laboratory
JOVANA JANINOVIĆ2x2
SANJA PEKOVIĆ3x1

New announcement - 19.09.2025 13:07

New announcement - 18.09.2025 12:26

New announcement - 13.09.2025 15:51

New announcement - 23.06.2025 08:51

New announcement - 09.06.2025 11:11

New announcement - 28.05.2025 18:45

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