At the end of this course student will be able to: - enhance his or her ability to use effective communication strategies to repair or avoid possible breakdown in communication with patients - develop the awareness of body language in order to be able to better read and interpret the patient’s physical and emotional signs - demonstrate that he or she is really listening to the patient and assimilate the information given, as well as its relevance to an eventual diagnosis - improve use of intonation and word stress in order to build rapport with the patient, give encouragement and show sensitivity - acquire skills of communicating in pharmaceutical industry - develop linguistic skills and specialist vocabulary in the area of drug production and quality control - widen the understanding of cultural issues and the impact of his or her own cultural background on both the patient and the interview itself.
Name | Lectures | Exercises | Laboratory |
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DRAGANA ČARAPIĆ | |||
NATAŠA KOSTIĆ |