UPRAVLJANJE KVALITETOM U HOTELIJERSTVU
Semester: 3
ECTS: 4
Status: Obavezan
Lessons: 2+1+0
Double: Da
ECTS catalogue
Learning outcomes:
Learning outcomes:
Identify concepts of quality management and improvement. Develop an understanding of the role of technology, managers, employees, and customers in developing a quality-based workplace. Develop abilities to apply tools and techniques of Total Quality Improvement
Teaching staff
| Name | Lectures | Exercises | Laboratory |
|---|---|---|---|
| SANJA PEKOVIĆ |
